www.bigy.com/survey – Big Y Guest Satisfaction Survey

www.bigy.com/survey – The company welcomes its customers to take part in their online survey program and collect their genuine feedback and opinions. You can visit the official survey portal www.bigy.com/survey and participate in the survey and give yourself a chance to enter the sweepstakes and win a $250 gift card.

www.bigy.com/survey

www.bigy.com/survey

You can share your positive and negative thoughts regarding your experience with the store. They use your feedback to improve upon their services. They especially focus on enhancing the customer service for their customers. One cannot measure the customer service in simple ways but with the help of the survey, the perform analysis, get to the results and work accordingly.

For their customers’ ease, the company designed the survey on an online platform. After all, it is important what their customers think about them and what changes are necessary to make. 

Here is the guide containing all the details about the survey. Go through this to have a better understanding.

How to take survey

  • Visit the official survey website www.bigy.com/survey.
  • Click on begin the survey.
  • As you are redirected to the next page, click on click here to start the survey.
  • Type in your 11 digit silver savings club card number printed on the purchase receipt.
  • Select the location of the store you recently visited and click submit.
  • Now you will see a questionnaire on your screen.
  • Start answering the questions genuinely. 
  • Rate your overall satisfaction with the store.
  • Rate your satisfaction on how personally satisfied you were with the product quality, staff nature, air and services of the store, hygiene, availability of products etc.
  • Also you can submit your queries or complaints or issues if any.
  • Lastly, submit your personal details before joining the sweepstakes. 
  • After completing the survey, you will get an entry to the sweepstakes process. 
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Benefit and reward 

After completing the survey, you can get a chance to enter the sweepstakes and win a big y gift card worth $250. Please note that the rewards don’t remain the same every time and change from time to time and person to person.  Make sure to check the details on your receipt before redeeming the offer.

Terms and conditions 

Follow these guidelines to be a part of the survey – 

  • You should be a legal citizen of the USA .
  • Minimum age for participation is 18 years. 
  • No employees, representatives, affiliates, any staff members etc and their family members are allowed to take the survey. 
  • A valid purchase receipt of the store is necessary to take part in online survey.
  • A gadget from laptop, PC,  phone or tablet with a reliable internet connection. 
  • Knowledge of the English language is mandatory. 
  • Each entrant is allowed to take the survey only once a month per sweepstakes period.
  • Prize is not transferable 
  • They should not be combined with other offers 
  • They should be accepted as offered
  • Make sure to take the survey within the sweepstakes period.

About company 

  • Big Y foods also known as Big Y is an America based chain of grocery stores. 
  • It was founded in 1936 by Gerald D’Amour and Paul D’Amour in Chicopee, Massachusetts. 
  • It is headquartered in Springfield, Massachusetts. 
  • It runs under the name Big Y World Class Market or Big Y Supermarket.
  • It employs nearly 12000 people.
  • According to a report of 2021 in the Forbes magazine, it comes under the 210th largest private companies in the USA. 
  • It is the 5th largest in New England and 2nd largest in Southern New England. 
  • The products it sells are in a wide variety like baked goods, organic foods, dairy, grocery, meat, wine, beer, floral products, pet products etc. 
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Contact info

Headquarters office address – 2145 Roosevelt Ave. Springfield, MA 01102

Head office number – (413) 784-0600

Customer support number – (413) 784-0600

Working hours- 11 am to 6 pm, Monday-Sunday. 

For more assistance you can call them on 833-769-4257. 

FAQs

  1. Do you offer home delivery?

Currently we don’t provide this facility, we only offer pickup service. But we are expanding and will be offering delivery service in the near future. 

  1. What products are not available at myPicks?

Currently, we do not deliver pharmacy, alcohol, cigarettes, lottery tickets, stamps, Big Y gift cards and other gift cards. We will be offering these services in the near future and would be happy to assist.

  1. What are the pickup timings?

Orders can be placed in an hour’s interval starting from 11 am to 7 pm. There are many slots available, so you can choose as per your convenience. 

  1. How much in advance do I need to place my order for pickup?

Orders can be placed for upto 3 days in advance and in one hour intervals between 11 am to 7 pm. 

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