KrogerStoresFeedback – The company, being the most renowned retail chain in terms of revenue in the United States includes a lot of supermarkets, superstores, department stores, hypermarkets, fuel centers, pharmacies, and jewelry stores in a total of 34 states.
If you are a resident of the USA then you must have visited Kroger’s one time or the other.Here you can find everything related to the survey in this article written by me. You can know how to become a participant and enter the lucky draw and give yourself a chance to get rewarded. So go through this.. let’s get started!
The prime aim of the company was customer satisfaction from the starting since it was launched in the 1880s. It was also the one to systematize consumer research in the late 1970s.
The survey looks forward to gathering genuine and honest feedback regarding what the customers felt about the brand, how effective the services were and how much were they impressed by the quality of the products offered, what was their satisfaction level with the staff and employees, other facilities and much more.
After collecting all the feedback, it is then analyzed and decided on what to improve upon.
The company tries their best to understand the customer needs and so they make modifications according to their desires and gradually it improves customer experience, especially of those who are regular customers of the Kroger store.
The feedback can be found at the official survey portal at www.krogerfeedback.com. consisting of a series of questions that are MCQ-based and you need to pick answers according to your choice.
It is just a matter of a few minutes and you can complete the survey.
You then may become eligible for the lucky draw which takes place monthly and wins rewards worth $5000 or one of the gift cards worth $100. The rewards are given out at the end of each month to the winners.
Just think of how it feels when you can receive some amazing rewards and buy your favorite products on offer from any of the outlets.
Just you need to provide your honest and unbiased feedback for the company about your latest visit experience. It doesn’t matter whether your feedback is positive or negative.
It doesn’t affect your chances of getting into the sweepstakes. But it is important to provide genuine feedback, that is what is considered.
Go through this article to know more about the survey.
How to Take Kroger Survey?
Just follow the steps to become a part of the survey sweepstakes.
- Make sure to get a receipt with you handy at the time of the survey. The receipt must not be older than 7 days and should contain a unique ID number on it.
- Open the browser and log in to the official survey portal. Your internet connection must be stable.
- The survey is in English by default. But if you aren’t familiar with English so much, then choose Spanish.
- Enter the time and date of visit and the entry ID from the purchase receipt. Ensure all the information is correct. If the information is correct then only you are allowed to proceed further with the survey.
- You then will be asked to fill in the store number you visited, transaction no., terminal no.
- Proceed further and answer all the questions with utmost sincerity
- Remember that you need to attempt all the questions and rate every question of the survey.
- You are asked to enter your personal information like name, contact no., address, email ID, and loyalty card no. in order to become eligible for the sweepstakes and get discount offers, any other rewards, or fuel points.
- A message will be displayed that you have entered the lucky draw after completing the survey. You will get coupons or vouchers etc.
You are eligible to enter the survey as many times as you want as long as you have a new receipt every time.
You can even enter the sweepstakes without making a purchase.
For this, you need to send a handwritten message to them at their mailing address. Just take a paper or a postcard and write down your full name, address, and phone no. This should be enveloped and mailed to Customer Survey Monthly Sweepstakes, PMI Station, PO Box 3547, Southbury, CT 06488-3547.
Your chances of getting into the sweepstakes aren’t affected by the method of taking the survey I.e. online or offline. Both of them have equal chances of getting the Winners.
Benefits and Rewards of Kroger Survey
After completing the survey you become eligible to enter the sweepstakes for winning a $5000 or $100 gift card.
The rewards provided to you may differ for different people and at different times of the year. So also make sure to check the details on your receipt and the official sweepstakes rules and regulations and the terms of service.
Later, you are contacted via email or phone if you are the lucky one. You can also keep checking the sweepstakes winner list.
Some Objectives of the Kroger’s Feedback Survey Include
- Improving the customer satisfaction of their regular customers they visit every time.
- Improving the services, quality of products, and goods, and making different goods available with time to them.
- Meeting the needs and desires of their customers.
- Improving ambiance and facilities.
- Maintaining hygiene and services regarding the staff in a better way.
- Focusing on the ongoing issues and concerns and try to resolve them with utmost dedication and also take preventive measures.
- Recommending the store to other people.
These goals are not just giving benefits to the customers but also to the brand.
Terms and Conditions of the Kroger Survey
- Your age must be 18 or older
- A purchase receipt is mandatory for the online survey but it shouldn’t be older than 7 days.
- You must be a legal citizen of the US or the District of Columbia.
- If you are an employee or any specialist of the store then you or your family members aren’t allowed to take the survey.
- You can enter the sweepstakes by the alternative method also
- You can enter the survey only once per receipt. To enter again, you need a different purchase receipt.
- A gadget like a laptop or a phone is required with an active internet connection for the online survey.
- Knowledge of English or Spanish is a must. You must be fluent with either of them.
- Some minutes of your precious time.
About Kroger Company
The company was founded in 1883 in Cincinnati, Ohio by Bernard Kroger. It is known as the largest supermarket by revenue in the US and the second-largest retail chain after Walmart. 18th largest company in the US and third-largest retailer globally. It is also the third-largest employer in the USA. The company owns more than 325 stores of jewelry, more than 2120 pharma stores, 1360 fuel centers, and a number of food manufacturers in the US.
In 1970 it became the first one to make use of electronic scanners and systematize customer research.
It has now become one of the leading grocery stores and is still striving to get the top position in America. This is the reason why they have organized such a survey which helps them gather valuable feedback.
So, if you wanna win an exciting reward for yourself of $5000 or $100 or an amazing opportunity to enter the sweepstakes, then go ahead and take the survey.
You can contact them via the contact form on their website.
Or can call them on customer support at 1-800-576-4377. The working hours are Monday to Friday 8 am to midnight EST, and on weekends Saturday and Sunday 8 am to 9:30 pm EST.
I hope this article contains all the information you were looking for and now you know how easy it is to take the survey and enter sweepstakes. The company is still making efforts to collect feedback from as many customers as possible and make enhancements in the services, products, facilities, etc.
So do you have a recent receipt from the store? What are you waiting for? Grab this opportunity and take Kroger’s feedback survey now. You not only will help the company but yourself and others to ensure that the company knows about where it is lagging from time to time and also you will get a chance to improve your shopping experience next time and the store!
So, Wishing you good luck!!
Kroger Survey FAQs
- Is there anything new in the Kroger store as compared to the other stores?
They are providing products at the lowest prices and also in normal grocery stores, you cannot look at and examine every product individually.
- Is there a chance to win gift cards?
Yes, they do provide you a chance to win gift cards worth $1000 or $500.
- Is Dillons the same as Kroger’s?
It is basically a food store division of the Kroger company.
- How can I check my Kroger gift card balance?
You can check your gift card balance through a loyalty card or Kroger plus card.
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